Contact Us

We're here to help.

For account support, billing questions, technical issues, expert program queries, feedback, or general assistance, reach out to the Research Sathi team.

Get in Touch

Choose the right channel for your query

Support Email

Account issues, technical problems, general assistance

support@researchsathi.com

Billing Email

Subscription questions, payment issues, plan queries, refund enquiries

support@researchsathi.com

Privacy Email

Data requests, privacy concerns, GDPR or personal data queries

support@researchsathi.com

WhatsApp Support

Quick queries and real-time assistance during business hours

Number to be updated

Business Hours

Monday to Friday ยท 10:00 AM โ€“ 5:00 PM

Responses outside business hours will be addressed on the next working day.

What Can We Help With?

Our team is ready to assist you with:

๐Ÿ”Account & Login Issues
๐Ÿ’ณBilling & Subscriptions
๐Ÿ› ๏ธTechnical Support
๐ŸŽ“Expert Program Queries
๐Ÿ“Manuscript & Writing Tools
๐Ÿ”’Privacy & Data Requests
๐Ÿ’กFeature Suggestions
๐Ÿ“šResearch & Platform Guidance
๐ŸคPartnerships & Collaborations

Faster Support Available In-Platform

You can also use the in-platform support option, if available, for faster assistance. Look for the help or support icon within your dashboard.

What to Expect

Send your message

We receive and review

Response within 1โ€“2 business days

We value every message we receive.

Whether you have a question, a concern, or just want to share feedback โ€” we read every message and do our best to respond promptly.